CREW RESOURCE MANAGEMENT TRAINING
CC 950

Statistics collected over the last 30 years, by various agencies confirm that the human element was a major cause in approximately 70% of airline aircraft accidents/incidents.

The aviation industry was shocked to realize that well-trained and technically proficient crews could crash an airworthy aircraft because of failures of human interaction. This realization led to the development of a program collectively known as Crew Resource Management or CRM.  This program is now mandated by the FAA/PCA as per FAR 121.404 and FAR 121.427.

Consequently a newly established department under the name of Crew Skills Development Training was established during 1994. It started working under the guidance of General Manager  -  Flight Operations Training.  It is our obligation to make every effort to train our flight deck and cabin crews to understand, control and manage human error.  This formula holds the key to improving flight safety.

What is CRM?

Crew Resource Management involves how the non-technical aspects of a flight affect the technical outcomes. Its purpose is to focus on the human element in aviation as a means of reducing aviation aircraft accidents. The role of Crew Skills Development Instructors is shifting from the traditional detecting errors in crewmembers to evaluating how errors can be managed and reinforcing effective error management strategies.

Office schedule

Crew Skills Development office will be attended from 07:30 to 15:30 Jeddah Local Time, Saturday through Wednesday.  A staff meeting will be held every week to discuss the training schedule, assignments, achievements and any other matters of concern.